One of the most significant differences between leadership and management is empathy.
People choose to follow a leader they are forced to follow management. It refers to motivation, inspiration and a method of interacting with others that contributes to them achieving a goal. Leadership, however, is less easily defined. Management refers to someone who is responsible for a group of people who are aligned with a common goal or task. There is a big difference between leadership and management. Personal integrity comes from a place of innate confidence and the desire to be your best even when no one else is watching. Some of them speak very little and when they do they talk slowly and deliberately, measuring every word. They do not need to be the center of attention. The most influential leaders in history share two traits: confidence and integrity. If while someone is speaking your attention wanders, you miss valuable information.
While listening and absorbing non-verbal communication, you learn so much more. The FBI explains that “ active listening involves six skills-paying attention, holding judgment, reflecting, clarifying, summarizing, and sharing.” Better understanding helps leaders communicate well and make good decisions. People who are seen as “born leaders” don’t judge others but learn and grow from what they hear.Īctive listening is a critical part of being a successful leader. Their focus and commitment to the goal let them shelve their egos and receive feedback with grace, inspiring innovation at every level. They use empathy and mindfulness to be present during every interaction.
#CRITICAL EMPATHETIC LISTENING HOW TO#
Great leaders intuitively know how to listen.
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